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Hybrid work is fast becoming the default for many employees after virtual meetings gained popularity during the pandemic. While this is a great option for employees and business associates/clients to connect, there are instances where in-person business meetings are just the better and effective choice to make when organising a business meeting.

Companies are rethinking how they do business travel, and the once busy office spaces are underutilised and used only periodically. The hybrid work model gives everyone the flexibility to work both from home and in the office. This model is one that allows you to balance all the benefits of in-person meetings with the ability to manage your personal and professional schedules.

There are many situations where virtual meetings are convenient and get the job done, but there are many benefits to physical meetings especially when done right. When are in-person business meetings just a lot better than virtual meetings? Here are 8 scenarios when business travel or in-person meetings are the smarter way. 

1. Sales and negotiation 

According to a survey done by Globaltrender, the UK’s leading travel trend forecasting agency, 76% of people agree that being face to face with a client is preferable to remote working for sales meetings and pitching. 

As mentioned before, non-verbal expressions make up a good percentage of communication. You can easily communicate confidence and class by using body language. 

Clients can also detect insecurity and doubt through eye contact. This improves the overall negotiation and sales pitch experience. 

2. Providing technical support

While certain customer complaints can be handled online, certain complaints that involve equipment repair, replacement or construction requires face-to-face interactions that virtual meetings do not provide. 

This is when employees need to travel for business-critical reasons to meet customers and fulfil contractual obligations and provide technical support.

3. Team-building & motivating employees

After working remotely for so long, bringing employees together will help foster personal connections and boost morale. Creating experiences where employees can come together gives room for more genuine conversations and uplifts team spirit. 

Fostering the community spirit of employees within your organisation can go a long way in improving work performance – employees are more motivated and committed to delivering their best when they feel more connected to one another and the overall business purpose.

4. Collaboration for projects & ideas

Two-way communication becomes so much easier when your team is in the same room. There’s no longer the lag of video meetings and issues with choppy internet to put up with. Overall, you have the opportunity to have more conducive meetings in creative settings to spark new ideas and share knowledge. 

5. Building relationships with stakeholders

There’s nothing quite like a good dinner meeting or well-planned event to building lasting connections or deeper relationships with clients, investors and other business partners. Showing up for your stakeholders signifies a level of commitment above your competitors and allows you to build a trust-based bond. 

Networking in a world of hybrid work may look different but ultimately, physical meetings lead to more natural conversations that aren’t just transactional. 

6. Site visits for expansion & key suppliers

If you are looking to expand your business internationally, site visits are part of the process before deciding on the ideal location. Once the team has carried out rigorous demographic and infrastructure research, on-site due diligence of short-listed locations is needed for a thorough understanding. This includes meetings or negotiations with utility providers, real estate brokers, staffing agencies, and other parties relevant to your business.

7. Training & workshops

Want to improve company output? Want to boost turnover? Want to increase business performance? Then training and workshops are essential to your organisation’s growth. 

Every business is a reflection of its staff. So, if the staff is up and doing, the business will do better. In-person training and workshops go a long way to ensure better participation and more engagement. 

While there are tools for virtual workshops, the seamlessness and immersion of learning physically are tough to replicate online. Plus being in the same room with a guest speaker or trainer allows for easier communication and direct 1-on-1 coaching if needed. Employees are also more likely to network with other participants and form a community for long-term knowledge sharing post-event. 

Travel management for all purposes

Business travel needs vary by organisation. We’d love to hear about how your team travels and show you how TruTrip can add value to your business travel experience. Book a demo or sign up for a free trial to see how we make business travel easier, safer and fit for the new era of travel. 

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