Last Updated on: October 29, 2024 at 7:53 am
Travel managers planning and managing corporate travel know firsthand the challenges and complications they face in coordinating itineraries, managing budgets, and adapting to last-minute changes. Agreeably, booking flights and hotels independently through consumer sites is straightforward but does not provide the best value.
This is because consumer sites lack the support you attain when planning corporate travel through a travel management company. A reliable travel management company provides holistic business travel solutions, from handling logistics to executing the trip smoothly. A leading travel management service will ensure compliance with corporate policies and offer assistance for any unforeseen circumstances and changes.
Thus, today’s blog will compare the two most renowned travel management companies, TruTrip and CWT, highlighting their fundamental differences, strengths, and unique offerings.
In this article, we'll take a look at:
TruTrip is among the APAC region’s most renowned travel management service providers. Based in Singapore, with strategic entities in multiple regions, such as Malaysia, Indonesia, and Australia, the company outperforms its competitors in terms of saving time and cutting costs to optimise expenses.
With this travel management company’s incredible automation and incorporation of technology in their operations, you can find your business travel solutions within minutes and receive the best value for your investment.
Still, the most noteworthy characteristic of TruTrip is its customer support service. The travel management service has its customer support representatives worldwide, offering round-the-clock assistance and quick solutions to any travel-related issue, ensuring all their global consumers are satisfied and accommodated promptly without unnecessary delays.
Therefore, this unparalleled dedication, coupled with transparency in costing and cost-saving travel policies, significantly distinguishes and sets TruTrip apart.
In traditional corporate travel management and planning, CWT (Carlson Wagonlit Travel) is one of the oldest travel management consultancy firms. Although the company provides services like meetings, conferences, incentives, exhibitions, and event management, it specialises in business travel solutions.
With over 150 years of operation and a salient presence in 140+ countries, CWT caters to companies of all kinds. Whether it be a small business, a multinational corporation, a governmental institution, or a non-governmental entity, they are committed to planning and managing travel for all business leaders. However, CWT’s work extends beyond optimising expenses for travel managers and also includes enhancing return on investment for corporate travel. They do this precisely through the ECO (Employee Well-being, Climate Impact, and Organizational Performance) approach, which aims to deliver solutions aligned with a company’s environmental and business objectives.
As evidenced by the strengths of the two travel management companies mentioned above, TruTrip and CWT are remarkable business solutions. However, if you are looking for a leading local travel management service that is well acquainted with the needs and demands of APAC business leaders, TruTrip is a favourable option.
CWT, located in Minneapolis, Minnesota, is a global travel management company; still, it lacks the understanding of regional needs and cultural nuances critical for effective corporate travel planning for SEA and APAC travellers. Additionally, the travel management company’s expanding operations have also left its customers unsatisfied with its services. Travel managers continuously report that customer representative staff are incompetent and unable to cater to their queries, and CWT’s overall rating is deteriorating by the day, as tracked through G2 reviews.
Ready to streamline and amplify efficiency for your corporate travel planning? Book a demo or sign up for a free trial on TruTrip today, and take the first step to transforming corporate travel planning from a chaotic to a hassle-free process!
TruTrip streamlines booking, management, and reporting for hassle-free business trips.