7 most asked questions about corporate travel services

Kiran Sidhu
Kiran Sidhu
Kongsi siaran pada
corporate travel management

Last Updated on: November 6, 2024 at 4:28 am

Many business leaders don’t realise early on that managing corporate travel is a complicated operation. Many smaller-scale companies have no formally designated person to manage the process, which can lead to inefficiencies and a lack of consistency. Others may have multiple people fulfilling travel management roles, creating confusion around who has what responsibilities. In some cases, employees might even have to manage their business trips personally. This is where corporate travel services become crucial.

Apabila bercakap tentang perjalanan korporat, anda mesti memastikan bahawa anda mempunyai perkara asas yang dilindungi. Ini termasuk memastikan syarikat anda mempunyai dasar perjalanan yang baik. Memandangkan perjalanan korporat membuat lantunan tahun ini berikutan beberapa bulan pertumbuhan perlahan, anda harus faham kesan daripada pelbagai faktor seperti inflasi, kemampanan, dan kesediaan pekerja terhadap pengurusan perjalanan korporat. 

Ia juga penting untuk memastikan bahawa garis panduan organisasi anda tentang tanggungjawab perjalanan dan pengurusan adalah jelas kepada semua, dan ia sejajar dengan misi syarikat. 

What is corporate travel services

Corporate travel management is an integral part of a company’s operation that contributes to getting the most out of their business trips. These corporate travel services involve planning, organizing, and coordinating all the details involved in business travel. It can be a complex process, especially when you are dealing with international travel. This covers booking flights and hotels, arranging car rental or transportation from the airport, providing any necessary visas and permits, negotiating with local vendors to provide meals and other necessities at an affordable rate, and more. Needless to say, corporate travel management is a crucial part of a company’s operations, and when executed well it can lead to a vital component of employee satisfaction and retention. 

Apakah peranan pengurus pelancongan korporat?

The role of a corporate travel manager is to supervise all aspects of the company’s travel program, including researching travel risks, ensuring travel policy adherence, and travel expense management. They will work with employees to ensure that their travel needs and safety are conveniently secured. They are also in charge of constantly evaluating if the company’s travel management program and process are in their optimal state.

It comes as a surprise to some, but travel managers also need to keep track of their employees during business travel as part of the organisation’s duty of care. Aside from that, they also work closely with HR and finance teams to make sure employees are getting reimbursed correctly for travel expenses pulled out of their own pocket, and that they’re aware of any changes in policy or procedure that might affect their company’s travel expenses. In Singapore and other APAC countries, kebanyakan syarikat menugaskan pengurus perjalanan mereka dengan matlamat khusus, terutamanya untuk mengenal pasti peluang penjimatan kos. 

Apakah kualiti pengurus perjalanan perniagaan yang baik?

A good business travel manager is someone who can expertly handle all aspects of corporate travel services, ensuring that every detail aligns with the company’s needs. They should have a comprehensive grasp of travel expenses, travel risk management, itineraries, and more. A strong business travel manager understands that corporate travel can be stressful for employees, so they prioritize employee well-being by making sure everything is arranged before, during, and after the trip — ensuring seamless travel plans. Personality-wise, they must be accommodating, organized, and detail-oriented. Business travelers need a reliable guide to alleviate the stress of travel, so travel managers must be adept at multitasking, working under pressure, and consistently maintaining a professional demeanor.

corporate travel services

Apakah pengurusan risiko perjalanan?

Corporate travel services often include travel risk management, a process that helps businesses mitigate the risks associated with business travel. Managing travel risk is essential, as it can impact not only the success of your business but also the safety and well-being of your employees. This includes things like ensuring that all employees have appropriate insurance and are mengambil langkah berjaga-jaga yang perlu untuk memastikan mereka tidak mengalami kerugian atau kecederaan semasa dalam perjalanan. Di samping itu, ia memerlukan komunikasi berterusan antara semua pihak berkepentingan untuk memastikan langkah-langkah yang sewajarnya sentiasa diambil.

Apakah yang dilakukan oleh syarikat pengurusan perjalanan?

The role of a travel management company (TMC) is to provide services that help you manage your business travel. These services include automating your travel policy, keeping track of your travel expense, as well as booking flights, hotels, and car rentals. They handle any last-minute changes or issues that arise during a trip, such as penurunan taraf, yang telah menjadi sangat biasa baru-baru ini. Syarikat pengurusan perjalanan juga boleh membantu anda memastikan bahawa pekerja anda menggunakan kaedah yang paling kos efektif semasa melakukan perjalanan untuk perniagaan. Untuk ini, syarikat pengurusan perjalanan yang baik akan mempunyai akses kepada rangkaian pembekal dan rakan kongsi global, memastikan anda mempunyai akses kepada kadar dan tawaran terbaik untuk penerbangan, hotel dan penyewaan kereta. 

Apakah perisian pengurusan perjalanan?

Perisian pengurusan perjalanan is a system that allows you to manage your travel and expenses, from start to finish, with one central platform. The use of technology in corporate travel management is expanding globally. It’s a great tool for both business owners and business travelers, as it supports a wide range of corporate travel services to help save on travel costs, monitor spending, ensure compliance, and streamline the entire process. This tool is versatile enough to serve both small and large organizations, tracking everything from who is traveling when and how, to the total amount being spent on travel. With a user-friendly design, it reduces the steps involved in arranging travel, allowing you to focus more on running your business.

Apakah dasar pengurusan perjalanan korporat?

Dasar pengurusan perjalanan korporat ialah set garis panduan yang mengawal cara sesebuah organisasi mengendalikan perjalanan perniagaan dan peribadi. Ia boleh termasuk maklumat tentang cara menempah penerbangan, kelulusan perjalanan perniagaan, tempat tinggal, penyepaduan perbelanjaan dan banyak lagi. Tujuan dasar pengurusan perjalanan korporat adalah untuk memastikan bahawa kedua-dua syarikat dan pekerjanya dilindungi dengan baik dan dimaklumkan tentang masa perjalanan perniagaan diperlukan. Dasar pengurusan perjalanan korporat yang ditulis dengan baik hendaklah jelas dan ringkas supaya pekerja dapat mencari dengan cepat apa yang mereka perlukan apabila mereka merancang perjalanan seterusnya.

Mahukan program pengurusan perjalanan perniagaan yang lebih baik?

Dengan TruTrip, anda dijamin sistem yang cekap untuk mengurus permintaan pengurusan perjalanan syarikat anda. Perisian kami membantu anda menyepadukan perbelanjaan, mengautomasikan dasar perjalanan anda dan menjana laporan yang boleh diambil tindakan. Daftar untuk percubaan percuma untuk mengalami apa yang perniagaan anda akan perolehi dengan TruTrip.