TruTrip Vs. SAP Concur- Which Business Travel Solution Is Right For You?

Krizia Mojado
Krizia Mojado
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trutrip vs sap concur

Last Updated on: November 18, 2024 at 8:23 am

Booking flights and hotels through consumer websites is perceived to be the most viable approach. However, a better alternative is to employ a travel management company. Consumer sites have inflexible options, inconsistent pricing, an inefficient booking process, and a lack of a comprehensive support system. 

On the contrary, switching to a travel management company reaps several benefits, like cost efficiency, dedicated customer support staff, and, most importantly, leading travel management service leverages technology to automate and ease the hassle of planning travel for travel managers. 

In today’s blog, we’ll explore the two best value travel management services, TruTrip and SAP Concur, to determine which business travel solution best suits your company’s needs.

Services offered

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SAP Setuju 

SAP Concur, an American Software company headquartered in Bellevue, Washington, is among the world’s leading travel management services. It integrates technology and AI in its operations to simplify corporate travel planning, booking, and expense management for businesses seeking a business travel solution. 

By utilising the travel management company’s services, travel managers never have to worry about generating expense reports or invoice approvals as all these procedures are automated, and their data is tracked consistently in real time.

Also, SAP Concur’s mobile app furthers convenience for corporate travellers, allowing them to track itineraries, confirm bookings, and check for flight details, ensuring they remain in the loop with any last-minute changes. 

Similarly, travel managers can monitor travel updates, providing prompt assistance and streamlining the entire travel process, enhancing overall trip management. 

TruTrip

Founded in 2019, TruTrip, a travel management company based in Singapore, has quickly established itself as a reliable business travel solution for all those travel managers looking for ways to avoid the hassle of travel management. 

With heavy automation, TruTrip offers the most competitive yet affordable rates for business leaders to travel. It ensures that trips are planned cost-effectively without compromising on quality or convenience.

Still, the most distinguishing quality of this business, which, in fact, crowns it as the leading travel management service, is its customer support. With customer support, TruTrip goes above and beyond to accommodate its users by having an expansive network of global customer representative agents available around the clock to address concerns and queries promptly. 

Also, with this travel management service, travel managers do not have to fret about additional, surprising, and hidden costs. This is because 100% pricing transparency is guaranteed; the company charges you the real cost, and extra charges set by airlines or hotels are only applied.

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User Experience Of Travel Managers 

A friendly user experience is integral to a travel management company’s success and contributes to customer satisfaction. Without an efficient system, travel managers are bound to struggle with streamlining bookings and accessing information. 

Recent anecdotal evidence for SAP Concur on GetApp dan G2 reviews demonstrate how this travel management service has lagged in providing users with a smooth and seamless user experience. 

Multiple travel managers have reported for technical errors arising. For example, the website slowing down amid bookings, issues logging into accounts, and the expense system being unresponsive. 

Despite SAP Concur’s continuous efforts to enhance their user experience, compared to newer, better, and fresh travel management company alternatives, they have failed to compete. The fact that they are best suited for large-scale businesses obstructs their suitability, making them a business travel solution that only fits a niche. 

Companies like TruTrip, which are well affiliated with APAC and SEA markets, are much more efficient and effective when dealing with large and small businesses. Thus, they are flexible in their services, offering a lot of compatibility and customization in their travel policies. 

Quick Facts 

TruTripSAP Setuju
Onboarding TimeStreamlined, convenient, quick, efficient and shortStreamlined, but users report unexpected deferrals and interruptions 
Customer Service Customer service is available 24/7 to assist consumers with their flight, hotel bookings and other travel-related queries Helpful and good customer service 
User Experience Although TruTrip does not have a downloadable mobile application, its website is fully functional and makes sure to cater to consumer’s needs, ensuring that they find all the relevant information onlineDespite having a website and a downloadable mobile application, users frequently report technical issues, such as the website’s slow loading speed and login errors. Thereby disrupting the workflow of travel managers, resulting in unnecessary delays 

Partner With TruTrip And Elevate Your Corporate Travel Planning!

TruTrip is more than just a travel management service; instead, it is a company founded by travel enthusiasts who recognize the intricacies underlying corporate travel. Partner with us today, and allow us to plan unforgettable trips for your business leaders!

Tempah demo atau daftar untuk percubaan percuma on TruTrip, and let’s get started.