TruTrip or TravelStop? The best corporate travel management service for you

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Krizia Mojado
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As a business owner or manager, you know how difficult it can be to handle all the travel logistics for your team. Booking flights, hotels, rental cars and keeping up with expenses becomes a job in itself. 

That’s why using a corporate travel management service (TMC) makes so much sense. These platforms give you access to consolidated booking, better travel oversight, more effective policy enforcement, streamlined expenses and readily accessible support. 

But with so many TMC options out there, how do you even choose?

In this guide, we’ll compare two popular TMCs: WeGoPro (formerly TravelStop) and TruTrip. We’ll walk you through the key differences between the two to help you decide which one is the right fit for your needs.

Main Features

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Travel Inventory

The rates and availability each travel management company provides are critical. You want the best flight deals and hotel options for your team.

WeGoPro (Formerly TravelStop)

  • Access to 800+ airlines worldwide
  • 600,000+ hotels available globally
  • Rental cars from major brands like Hertz, Avis, Budget

TruTrip

  • Over 1 million travel inventories from the world’s biggest suppliers –hotels, booking flights, car rentals, trains, workplaces, and more.
  • Rental cars from Hertz, Avis, Budget, Sixt

Both leverage the major GDSs to deliver discounted airfares and robust hotel availability – key for finding deals.

Perkhidmatan dan Sokongan

Having knowledgeable humans available when issues pop up is so important. Here’s an overview of what each TMC offers:

TravelStop

  • In-platform chat support for travellers and admins
  • Additional phone and email support options
  • Support hours: Monday – Friday 9 am – 5 pm PST

TruTrip

  • A dedicated account manager is assigned to each client
  • 24/7 global phone, chat, text, email support
  • 12-hour maximum response time guarantee
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TruTrip touts 24/7 assistance and dedicated account reps assigned to each customer. WeGoPro (Formerly TravelStop) still offers solid support, and users can obtain assistance through a variety of channels. 

Reporting and Data Insights

For travel managers, it’s crucial to have robust reporting and visibility into spending. Here are the key features:

WeGoPro (Formerly TravelStop)

  • Real-time reporting on bookings, cancellations, no-shows
  • Interactive charts on spend by vendor type
  • Filter and segment data by dates, travellers, custom fields
  • Export raw data to Excel for additional number crunching

TruTrip

  • Visual dashboards with travel metrics and trends
  • Reporting on bookings and spending by department, employee, purpose
  • Track average rates paid vs. market averages
  • Export reports to share across your business

Both provide strong out-of-the-box reporting – a must for any TMC.

Customisation and Integrations

Larger businesses often require customisations like tailored workflows or IT system integrations. Overall, the platforms are similarly flexible:

  • Both allow for custom fields, branded portals, configurable approval flows
  • Single sign-on (SSO) and LDAP integration are available
  • Open APIs provided to connect to your other tools
  • Common integrations: HRIS, ERP, accounting, payment

Pros and Cons

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Who is each platform best fit for?

Based on the comparison, here’s a quick rundown of what types of businesses each TMC is likely best suited for:

Good Fit for WeGoPro (Formerly TravelStop)

  • Businesses looking for small to midsize travel programs
  • Businesses that may want to keep some travel management tasks offline
  • Businesses that want to pay only for specific features 

Good Fit for TruTrip

  • Businesses of every size with complex travel needs
  • Organizations that value high-touch account management
  • Firms that need advanced traveller oversight

Quick Facts

Here’s a quick rundown of the two travel management service providers under discussion.

WeGoPro (Formerly TravelStop)

  • Founded in 2018, so it is fairly new but very quickly gaining popularity
  • Focus on delivering an intuitive platform that’s still robust and full-featured
  • It offers a free trial and a demo 
  • Mobile app for easy anywhere access
  • Users rave about fantastic customer support

TruTrip

  • Been in business since early 2019, so it’s also fairly new
  • It specialises exclusively in business travel
  • Best rate guarantee on all bookings
  • Flexible platform for small businesses and large corporations alike
  • Offer 24/7 support and dedicated account managers

And here’s an overview of core features offered by both platforms.

Stay ahead of the curve with a leading corporate travel management service

As a business travel solution, both TravelStop and TruTrip offer solid technology and services.

TruTrip particularly shines for its extensive support and travel risk management features, as well as its commitment to transparency. An extensive analysis involving 50 flight routes, 31 airlines, and 273 flights, along with an in-depth review of hotel bookings in 20 cities covering both global chains and independent hotels positions TruTrip as the travel management company (TMC) with the lowest rates in its home market. We suggest thinking through your company’s size, needs, and budget before making the final choice. At TruTrip, we offer a demo and a cubaan percuma to help you make a more informed decision. Try it out today!