Plover vs TruTrip: Complete comparison of business travel management platforms

Corporate travel management can be pretty complex and overwhelming for any organization dealing with multiple bookings and itineraries and making sure business trips follow company policies. 

Sure, you can book flights and hotels online using consumer sites, but a travel management company (TMC) offers expertise and efficiency that go beyond these individual tools.

Unlike regular booking sites, a TMC brings everything together with a unified management system that simplifies travel activities—planning, booking, and reporting—all in one place. This not only saves travel managers time but also ensures travelers stick to corporate travel policies, which in turns reduces errors and optimizes travel costs.

In this article, we’ll compare Plover and TruTrip, two popular platforms that really highlight the benefits of using a TMC.

Services Offered

For starters, here is an overview of the key services offered by each business travel solution.

Pros and Cons

Here is a quick overview of the pros and cons of each travel management company, which should help you pinpoint which solution aligns best with your organization’s requirements.

Who has the best support?

When it comes to support, one thing that sets TruTrip apart from Plover is their response time and availability. 

Numerous client reviews have pointed out that Plover can take hours to get back to you, which can be very frustrating when travel issues require immediate help from the experts.

In contrast, TruTrip has your back with 24/7 support and a specialized team fully dedicated to solve any issues within minutes. This is a game-changer in an unpredictable environment where travel plans can suddenly change and businesses need fast help to keep things smooth.

Moreover, TruTrip offers a very handy concierge option, which works as a last resort option when planning trips after any attempt to do so with self-serving tools seems to have failed.

Best Suited For

TruTrip	Plover
Businesses needing adaptable travel policies for various travelers, teams, and destinations, allowing travel managers to easily modify policies with an intuitive interface and offering numerous features to manage, track, and control expenses while travelers are on the move.	Businesses seeking a more standardized platform can choose between a basic and premium plan, allowing them to select the features and functionalities that best suit their needs and budget, whether they require only the essential services or are looking for a more comprehensive package with additional benefits.
Startups and SMEs seeking expert assistance to establish their travel programs from the ground up, or to enhance existing ones, while minimizing onboarding time.	Businesses that manage trips that often involve corporate events and can benefit from a TMC with specialized expertise in event management, ensuring both the success of the event and its effective integration in the overall trip.

TruTrip vs Plover: Quick Facts

Onboarding time

While Plover offers two solid plans—a basic and a premium option—that are pretty easy to learn, TruTrip seems to really shine for companies looking to build their travel program from the ground up. It’s a great fit for startups and smaller businesses that might not have tons of experience with travel logistics but need a system that can grow with them.

Policy Customization

Both TruTrip and Plover excel at letting you customize travel policies. This means you can effortlessly match your travel management with your company’s needs and guidelines. Customizing has various perks, such as making sure you stick to corporate standards, saving money with budget limits, and catering to different traveler or department preferences.

Customer Support

When it comes to customer support, both TruTrip and Plover cover the basics for businesses using TMCs. But TruTrip really shines with its faster response times and added services through the Concierge option. This means queries and issues get sorted out quickly, cutting down on travel downtime. Plus, travelers get personalized help that can handle a wider range of requests.

Wrapping It Up

In short, both TruTrip and Plover offer a great travel management service for different business needs.

However, TruTrip really shines with its responsive support and super user-friendly platform—perfect for businesses needing quick implementation. Its focus on high-quality, adaptable options makes it a standout in the fast-changing travel world. If you’re looking to up your business travel management, why not book a demo or try a free trial with TruTrip? Discover how the features offered by this leading travel management service can benefit your organization today.