Last Updated on: August 1, 2025 at 10:20 am
We believe companies should have real control over how they manage business travel, not just over costs, but over what “best” looks like for their teams. The lowest logical fare configurations are about delivering that control where it matters most.
In this update, we also introduce several key changes designed to improve control and visibility. Let’s jump in!
Until now, our recommendation engine has used a default logic to balance price, duration, and quality for all users. That works for some, but we know no two businesses have the same travel priorities.
Now, you can customise what “best” means for your company, whether that’s saving time, minimising costs, or choosing hotels your teams trust.
Company Super Admins can now control how search results are ranked:
For Flights:
For Hotels:
Note: Once saved, your configuration applies instantly to all users across your company.
Try it out now, simply go to your Company Settings → Lowest Logical Fare. Learn more here!
Approvers and managers need more context when reviewing hotel requests. By surfacing better alternatives during the approval process, we help companies avoid overpaying without slowing down the workflow.
You’ll now see up to three smart hotel alternatives when reviewing a booking request in the approvals page or submitting a booking via our concierge flow. These alternatives are automatically selected based on a combination of:
Preferred hotels and corporate rates will always be prioritised in the recommendations. These options also appear in your fare comparison reports, helping finance teams spot booking trends and identify potential savings. See how fare comparisons work
Many users book flights and hotels separately, even when they’re part of the same business trip. This can make it harder to track itineraries, run reports, or get approvals. We’ve now made it easier to consolidate related bookings into a single trip.
Bookers can now assign new bookings (e.g., a hotel or a second flight) to an existing trip during checkout. This allows for better visibility, simpler reporting, and more cohesive trip management.
Here’s how it works:
This feature helps users keep trips clean and connected, while helping admins and approvers track travel more effectively.
In addition, we’ve added a new CSV export format that groups transactions by trip—similar to how transactions can be grouped by traveller. Whenever bookings are merged into a trip, finance teams can now download a trip-level transaction report for easier reconciliation.
New help articles
Finance teams often need recurring summaries of company travel for reconciliation and reporting. Until now, summary invoices had to be manually generated. This update makes it possible to automate the entire process.
Admins can now:
This helps finance teams stay on top of reporting deadlines, budget reconciliation, and month-end processing with minimal manual effort.
Learn more here:
If you’d like a walkthrough of any of these features or want help configuring your fare settings, feel free to reach out. Visit our support centre or reach out to your account manager.
TruTrip streamlines booking, management, and reporting for hassle-free business trips.