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How do you keep my details secure?

We at TruTrip completely understand the importance of making sure your data is safe and secured. 

Internal Safeguards

  • Strictly enforced guidelines on password management and data storage by engaging our compliant partners (Bitwarden and TrueVault) 
  • All payment collections and refunds are PCI compliant with assurances from our payment gateway partner – Stripe
  • We ensure all our programs are equipped with a 2 Factor Authentication (2FA) which minimizes the risk of unauthorized access
  • Implementation of role-based access management that ensures our team at TruTrip only works with data that is required for their role
  • We have a robust Business Continuity Plan (BCP) that takes into account various disaster scenarios that ensures our services remain available to our customers
  • Robust onboarding process that includes a Know Your Customer (KYC) requirement for all new signups that doesn’t measure to our data integrity requirements

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