Malaysia Business Travel: 10 Best business travel management companies

In recent decades, Malaysia has emerged as one of Southeast Asia’s fastest-growing economies, consistently developing and expanding. Consequently, Malaysian businesses have been broadening their operations locally and globally. However, managing an intricate network of Malaysia business travel arrangements also comes with challenges.

Malaysian firms require a modern and effective travel management system to stay competitive. TMCs can serve a vital role here, offering services like itinerary planning, booking, and expense management.

Let’s examine the top 10 business travel Malaysia companies available to Malaysian businesses.

#1 旅行

Starting Price: free trial available

Singapore-based TruTrip is a top travel management company in Southeast Asia, offering innovative solutions to improve travel experiences. Emphasizing technology and automation, TruTrip provides services such as itinerary management, booking, expense tracking, duty of care, and concierge. Their platform enables businesses to tailor travel policies, monitor business traveller compliance, and optimize travel budgets.

優點：

• User-friendly platform with a modern interface that makes it easy to manage travel arrangements.
• Automated tools that can help businesses save time and reduce human error.
• Detailed analytics and reporting solutions that allow businesses to analyze their travel data and make informed decisions.
•  24/7 customer support service to assist users with any travel-related issues.

缺點：

• TruTrip may not be ideal for smaller businesses with limited travel needs. 
• It doesn’t offer dedicated event management solutions.

#2 Locomote

Starting Price: free trial available

Locomote is a cloud-based travel management platform offering Malaysian businesses a simplified business travel experience. The platform provides services like flight and hotel booking, expense tracking, and policy enforcement. Utilizing machine learning and artificial intelligence, Locomote automates travel processes and delivers personalized experiences for travellers.

優點：

• Highly customizable platform, allowing businesses to tailor their travel policies and workflows to their unique needs.
• Real-time data and insights enable businesses to make informed decisions about their travel programs.

Cons

• It may be more expensive than other travel management solutions.
• The platform’s advanced features may be overwhelming for some businesses, particularly those with smaller travel budgets.

#3 Orex Travel

Starting Price: request pricing

Located in Kuala Lumpur, Orex Travel is a reputable travel management company that has been serving Malaysian businesses for over 30 years. They provide all basic travel management solutions as well as visa application services, travel insurance, and round-the-clock emergency assistance. Their unique in-house event management services encompass planning, coordination, and execution of corporate events, conferences, and exhibitions.

優點：

• Extensive experience in the Malaysian travel industry, providing clients with insights and knowledge of local regulations and customs.
• In-house event management services can save businesses time and money and ensure seamless coordination between travel and event planning.

缺點：

• The company’s focus on event management may not be suitable for businesses with limited event planning needs.

#4 AF Travel

Starting Price: request pricing (by phone)

Located in Kuala Lumpur, AFA provides various travel services to businesses, such as corporate travel management, event planning, and incentive programs. AF Travel’s experienced team assists with managing travel budgets, negotiating rates, and offering round-the-clock support. Their unique “Travel with a Purpose” program enables businesses to integrate corporate social responsibility into travel plans.

優點：

• Strong focus on customer service, providing personalized assistance to each client.
• Their “Travel with a Purpose” program can help businesses meet their corporate social responsibility goals while also enhancing their travel experience.

缺點：

• It may not have as extensive a network of travel suppliers as some of its larger competitors.

#5 FCM Travel

Starting Price: check fees

FCM Travel is one of the most internationalized corporate travel companies, a company operating in over 95 countries, including Malaysia. Travel booking, itinerary, expense tracking, and reporting are all available through FCM Travel. Additionally, they provide specialized services like meetings and events planning, travel risk management, and sustainability consulting. 

優點：

• A strong global network of suppliers and partners.
• Wide range of specialized services
• User-friendly platform with real-time data and insights, enabling businesses to make data-driven decisions.

缺點：

• Its pricing may be higher than some of its competitors.
• Its approach to travel management may be too technology-focused for some businesses.

#6 CIT Travel

Starting Price: request pricing

Malaysia is also home to a well-known travel management firm called CIT Travel, which provides services for corporations. They can aid in corporate travel management, event planning, and MICE management. Their skilled staff negotiates rates with vendors and is available 24/7 for traveller assistance. One of their services, the “Corporate Identity Program,” enables businesses to apply their brand identity to their travel arrangements, such as the in-flight and hotel room amenities.

優點：

• Highly personalized service.
• Its Corporate Identity Program can enhance the overall travel experience for businesses and their employees.

缺點：

• Its focus on MICE management may not be suitable for businesses with limited event planning needs.

#7 Travel Planner

Starting Price: request pricing

The company based in Malaysia specializes in providing travel solutions to corporate clients, which includes managing corporate travel, organizing MICE events, and planning business meetings. Moreover, they offer recreational travel services like holiday packages and cruises. Additionally, they have a personalized service called “Travel Concierge” for travellers, aiming to cater to their individualized travel needs and preferences.

優點：

• Travel Planner provides personalized service to each client with a dedicated account manager.
• Their “Travel Concierge” service can enhance the overall travel experience for businesses and their employees.
• Travel Planner has a diverse range of travel services, making them a one-stop-shop for businesses’ travel needs.

缺點：

• Travel Planner’s pricing may be higher than some of its competitors.
• The company’s focus on leisure travel may not be suitable for businesses with only corporate travel needs.

#8 SAP 同意

Starting Price: free trial available

Another travel management company, called SAP Concur, offers a range of services, such as hotel or flight booking, expense tracking, reporting, and risk management for businesses. Their platform integrates with businesses’ financial systems to simplify travel and expense management. SAP Concur also has a TripLink program that allows businesses to capture and manage travel bookings made outside of their corporate travel program.

優點：

• It allows businesses to tailor their travel policies and workflows to their unique needs.
• Their integration with existing financial systems can streamline the expense management process and reduce errors.

缺點：

• SAP Concur’s pricing may be higher than some of its competitors.
• The platform’s advanced features may overwhelm some businesses, particularly those with smaller travel budgets.
• SAP Concur may not have as extensive a network of travel suppliers as some of its larger competitors.

#9 BCD 旅遊

Starting Price: request pricing

The Netherlands-based BCD Travel is a worldwide enterprise that delivers travel management solutions to over 100 countries, encompassing Malaysia. BCD Travel offers a wide range of corporate travel solutions. In order to guarantee the safety of commercial travellers, they focus particularly on travel risk management, which offers businesses access to safety resources and tools. Most notably, BCD’s “DecisionSource” service enhances travel practices by providing real-time insights and data analysis.

優點：

• BCD Travel has a global network of suppliers and partners, providing businesses with access to competitive rates and travel options.
• Their focus on travel risk management can help businesses ensure the safety and well-being of their travellers.
• BCD Travel’s “DecisionSource” platform provides businesses with real-time data and insights to optimize their travel programs.

缺點：

• The company’s global reach may result in less personalized service for some clients.
• BCD Travel’s services may not be as customizable as some businesses require.

#10 Travel Perks

Starting Price: free trial available

This Barcelona-based travel management company offers a platform for businesses to handle travel arrangements. The platform is easy to use and contemporary and incorporates widely used tools like Slack and Gmail. There’s a separate mobile application for travellers, providing on-the-move booking management. “FlexiPerk,” the program the company offers, lets businesses cancel or adjust bookings without facing additional charges.

優點：

• Integration with popular tools such as Slack and Gmail
• The “FlexiPerk” program can provide businesses with more flexibility when managing their travel plans.

缺點：

• It may not offer as many specialized travel management services as some businesses require.

Streamline your business travel operations with TruTrip: the top Malaysia business travel choice

Leveraging travel management companies is becoming a necessity for Malaysian businesses that want to keep up with the changing time and increasing competition.

TruTrip is a travel software and platform that minimizes human error and streamlines travel arrangements for organizations of any kind, including corporations, SMEs and startups. Malaysian businesses can benefit from detailed analytics and reporting, allowing them to make informed decisions about their travel policies and strategies. 

Additionally, TruTrip provides 24/7 customer support, ensuring that businesses can receive assistance with any travel-related issues. If you are seeking to optimize your business travel in Malaysia processes and stay ahead of the competition, TruTrip is the ideal travel management partner for you. 
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