Terms & Conditions
Version dated 24th July 2020
the corresponding mobile application, as well as all its related or linked sites (generally, the
"Platform"), including the services provided thereon
(the "Services"). By using or accessing the Platform or
any part of the same, you (referred to as "you" or the
should not use the Platform or the Services.
By accessing or using our Services you represent and warrant that: (a) you are at
the full capacity and authority to enter into this agreement on behalf of such company or legal entity, and in
such event, "you" and "your" will refer and apply to that company or legal entity; (d) all
information you submit is accurate, current, and complete; (e) you will maintain the accuracy and completeness of
such information; (f) you possess the legal authority to create a binding legal obligation; (g) you are legally
permitted to use and access our Services and take full responsibility for the selection and use of and access to
the Services; (h) you will only use our Services to make searches and/or subscribe for updates for yourself or
another person for whom you are legally authorised to act; and (i) you will inform such other person(s) about the
to, proposed by or relied on by the User, whether in negotiation or at any stage in the dealings between
TRUTRIP PTE. LTD. (referred to as "us" or "TruTrip" in these
By using and accessing the Platform, you acknowledge and agree that internet
transmissions are never completely private or secure. You understand that any information submitted via the
Platform may be read or intercepted by others, even if there is a special notice that a particular transmission is
This document can be printed and stored by Users. If you have any questions, please
contact us at info@TruTrip.co.
INFORMATION ABOUT US
The manager of the Platform is TruTrip. TruTrip's details are as follows:
TRUTRIP PTE. LTD.
Unique entity number
80 Robinson Road, #02-00, Singapore, 068898
+65 3129 2139
on the Platform.
DESCRIPTION OF SERVICES
- TruTrip is a travel agent duly registered in Singapore, Licence No. TA03340, and
has created this Platform to share the latest information we are aware of relating to
Travel. Specifically we aim to share Covid-19 related changes and information. At all times TruTrip
recommends you check with the appropriate authorities prior to making a trip.
- TruTrip will not be responsible for any damages that may result from
interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational
functioning of the electronic system or User's devices due to causes beyond TruTrip's control, which
prevent or delay the use of the Platform, nor for any delays or obstructions in the use caused by deficiencies
or overloading of the Internet or other electronic systems, nor for the impossibility to provide the service or
allow the access for causes beyond TruTrip's control and due to the Users', third parties, failures in
our partners' and service providers’ computer
systems or force majeure issues.
- Notwithstanding the foregoing, TruTrip has taken and will take all commercially
reasonable measures, within its capabilities and the conditions of technology, to ensure that the Platform works
properly and to avoid the existence and transmission of viruses and other harmful components to the
- TruTrip reserves the right to interrupt or suspend the access to the Platform at
any time and without any previous notice, either for technical, security, control, or maintenance reasons, or
for the failure of electricity supply or any other cause.
- TruTrip does not control, in general, the use made by the Users of
the Platform. In particular, TruTrip does not represent or warrant that Users will use the Platform in
public order, or that they will do so in a diligent and cautious way. Consequently, TruTrip is not responsible
for the use that Users make of the contents of the Platform that may involve a violation of any national or
international law, intellectual property rights or any other third parties' rights.
- Users will be responsible for the Platform use and for any direct or indirect
effect arising from the Platform, including but not limited to all economic, technical and/or legal results, and
they are hereby bound to indemnify TruTrip for any claims arising, directly or indirectly, from said
- To the extent permitted by law, neither TruTrip nor any of our officers,
directors, employees, representatives or others involved in creating, sponsoring, promoting, or otherwise making
available the Platform and its contents shall be liable for (a) any punitive, special, indirect or consequential
loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to
goodwill or reputation, loss of claim; (b) any inaccuracy relating to the information made available on our
Platform; (c) any (direct, indirect, consequential or punitive)
damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with
the use, inability to use or delay of our Platform, including without limitation in relation to any
inaccuracy, outdatedness or other error in the information provided by the
Platform; or (d) any personal
injury, death, property damage, or other direct, indirect, special, consequential or punitive damages, losses or
costs suffered, incurred or paid by you, whether due to acts, errors, breaches, negligence, wilful misconduct,
omissions, non-performance, misrepresentations, tort or strict liability by or wholly or partly attributable to
us or any of our other business partners and service providers
(including any of their employees, directors, officers, agents, representatives or affiliated companies) whose
products or service are (directly or indirectly) made available, offered or promoted on or through the
- For the avoidance of doubt, TruTrip shall only be liable for wilful intent or
gross negligence by its authorised representatives to the extent that such liability is imposed under applicable
law. Notwithstanding the above, the liability of TruTrip outlined in this paragraph is limited to pecuniary
losses or damage to property suffered by the User or Traveller.
- While TruTrip will endeavour to ensure that the information provided on the Platform
is accurate, complete and up to date, TruTrip does not make any representation or warranty in relation to the
accuracy or completeness of the information provided on the Platform. Users shall bear all risks should they
choose to rely on the information on the Platform, and shall be solely responsible for checking the relevant
official sources to ensure that the information is accurate, complete and up to date should they choose to rely
on such information for any reason or purpose.
OBLIGATIONS OF USERS
applicable law and at all times in good faith. The Users agree not to use the Platform in any way that could
prevent or damage the proper functioning of the Platform, the rights of TruTrip, other Users or any third
- Users agree to not use this Platform for illegal or improper purposes. In
particular, Users accept that searches made on the Platform
are for their own use or consumption, or for the use and consumption of their employees in whose name they are
legally authorised to act. TruTrip reserves the right to deny access to the Platform at any moment with no prior
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
- All intellectual and industrial property rights as well as all information
contained on the Platform (such as texts, images, graphics, source code, drawings, designs, browsing structure,
databases, trademarks, commercial brands and names, logos, distinct marks, domain names and social profiles,
trade secrets and know-how, commercial names and brands, copyrights, rights similar or related to copyrights or
sui generis rights on databases, patents, utility models, industrial models and any other content that may
appear in it, regardless of whether they have been registered or not) is of the exclusive property or licensed
to TruTrip or other TruTrip associated parties.
any of the Platform contents to any party including without limitation the User. The reproduction,
transformation, distribution, public communication, reuse, forwarding or use of any nature, by any means or
proceedings, is prohibited except when it is mandated by law or expressly authorized in writing by TruTrip
and/or by the owner of the intellectual property right.
- Users are only authorized to view and obtain a temporary private copy of the
content of the Platform for their personal and private use in their computer systems (software and hardware) for
the sole purpose of using the Platform. These copies should not be assigned to third parties. Notwithstanding
the foregoing, users should not modify or reproduce, in whole or in part, such content without TruTrip's
express written consent, particularly:
- Users are prohibited from using the content on the Platform for commercial or
professional purposes, other than benefitting from the Services;
- Users are prohibited from removing, ignoring and/or manipulating the copyright
and other identifying data of TruTrip or any other protection mechanism; and
- Users are prohibited from disassembling, decompiling or reversing databases
where information of the Platform is stored.
- All the content and information on the Platform are protected under copyright to
the fullest extent permitted under applicable law. No User or third party may use or sell the content and
information contained on the Platform.
- Trademarks bearing TruTrip's name and logo displayed on the Platform are
TruTrip's exclusive property and are duly registered or in the registration process. Names of other
products, services and companies that appear in the Platform may be trademarks or other distinctive signs
registered by their own owners.
LINKS TO THIRD PARTIES' SITES
TruTrip does not ensure or assume any responsibility arising from the damages
suffered by the access to third parties' linked websites. TruTrip will not be responsible for the results
obtained through said linked websites or the consequences arising from the access thereof. Linked sites are
provided by third parties, therefore TruTrip does not control the legality of their content or the quality of the
services offered therein.
INDEPENDENCE OF CLAUSES
to be valid as to its other provisions and the remainder of the affected provision. The legality, validity and
enforceability of such provision in any other jurisdiction shall be unaffected.
GOVERNING LAW AND JURISDICTION
accordance with the laws of Singapore.
- Any dispute arising out of or in connection with these Terms of
Use, including any question regarding their existence, validity or termination, shall be referred to and finally
resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the
Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are
deemed to be incorporated by reference in this Clause 9.2. The seat of the arbitration shall be
Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be
- You consent to service of process out of any court (where applicable) by the same being left at your address indicated on the
Platform (or sent by registered mail to this address), or by e-mail to your e-mail address indicated to TruTrip
or on the Platform. You so consent regardless of whether or not personal service is required or otherwise. Where
service of process is sent by registered mail, the service shall be deemed to be made in the absence of any
evidence to the contrary by the third day. Nothing in this paragraph shall affect TruTrip's right to
serve the legal process in any other manner permitted by
will always be posted on the Platform, so please check back regularly. By continuing to use our Services after
Use, please stop using the Services.