Terms & Conditions

Terms of Use

Version dated 24th July 2020

These Terms of Use set out the terms and conditions applicable to CovidEntryCheck.com, the corresponding mobile application, as well as all its related or linked sites (generally, the "Platform"), including the services provided thereon (the "Services"). By using or accessing the Platform or any part of the same, you (referred to as "you" or the "User" in these Terms of Use) acknowledge that you accept these Terms of Use and our Privacy Policy and you agree to be bound by them. If you do not accept them, you should not use the Platform or the Services.

By accessing or using our Services you represent and warrant that: (a) you are at least 18 years of age; (b) you have read, understood and agreed to these Terms of Use which include our Privacy Policy; (c) where you accept or agree to these Terms of Use on behalf of a company or other legal entity, you have the full capacity and authority to enter into this agreement on behalf of such company or legal entity, and in such event, "you" and "your" will refer and apply to that company or legal entity; (d) all information you submit is accurate, current, and complete; (e) you will maintain the accuracy and completeness of such information; (f) you possess the legal authority to create a binding legal obligation; (g) you are legally permitted to use and access our Services and take full responsibility for the selection and use of and access to the Services; (h) you will only use our Services to make searches and/or subscribe for updates for yourself or another person for whom you are legally authorised to act; and (i) you will inform such other person(s) about the Terms of Use and Privacy Policy should you subscribe for updates on their behalf.

These Terms of Use shall take precedence over any other terms and conditions referred to, proposed by or relied on by the User, whether in negotiation or at any stage in the dealings between TRUTRIP PTE. LTD. (referred to as "us" or "TruTrip" in these Terms of Use) and the User, in respect of any Services.

By using and accessing the Platform, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any information submitted via the Platform may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

This document can be printed and stored by Users. If you have any questions, please contact us at info@TruTrip.co.


The manager of the Platform is TruTrip. TruTrip's details are as follows:

Company name



Unique entity number



Registered address


80 Robinson Road, #02-00, Singapore, 068898

E-mail address



General hotline


+65 3129 2139


TruTrip reserves the right to modify these Terms of Use and the Privacy Policy at any time without giving prior notice. Users should carefully read these Terms of Use before accessing the Platform. In all circumstances, the acceptance of these Terms of Use is an essential first step toward access to the Services and content available on the Platform. The most current Terms of Use will be available at all times on the Platform.


  1. TruTrip is a travel agent duly registered in Singapore, Licence No. TA03340, and has created this Platform to share the latest information we are aware of relating to Travel. Specifically we aim to share Covid-19 related changes and information.  At all times TruTrip recommends you check with the appropriate authorities prior to making a trip.

  1. TruTrip will not be responsible for any damages that may result from interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of the electronic system or User's devices due to causes beyond TruTrip's control, which prevent or delay the use of the Platform, nor for any delays or obstructions in the use caused by deficiencies or overloading of the Internet or other electronic systems, nor for the impossibility to provide the service or allow the access for causes beyond TruTrip's control and due to the Users', third parties, failures in our partners' and service providers’ computer systems or force majeure issues.
  2. Notwithstanding the foregoing, TruTrip has taken and will take all commercially reasonable measures, within its capabilities and the conditions of technology, to ensure that the Platform works properly and to avoid the existence and transmission of viruses and other harmful components to the Users.
  3. TruTrip reserves the right to interrupt or suspend the access to the Platform at any time and without any previous notice, either for technical, security, control, or maintenance reasons, or for the failure of electricity supply or any other cause.
  4. TruTrip does not control, in general, the use made ​​by the Users of the Platform. In particular, TruTrip does not represent or warrant that Users will use the Platform in accordance with the applicable law, these Terms of Use, moral principles, received customs and usages and/or public order, or that they will do so in a diligent and cautious way. Consequently, TruTrip is not responsible for the use that Users make of the contents of the Platform that may involve a violation of any national or international law, intellectual property rights or any other third parties' rights.
  5. Users will be responsible for the Platform use and for any direct or indirect effect arising from the Platform, including but not limited to all economic, technical and/or legal results, and they are hereby bound to indemnify TruTrip for any claims arising, directly or indirectly, from said facts.
  6. To the extent permitted by law, neither TruTrip nor any of our officers, directors, employees, representatives or others involved in creating, sponsoring, promoting, or otherwise making available the Platform and its contents shall be liable for (a) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim; (b) any inaccuracy relating to the information made available on our Platform; (c) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our Platform, including without limitation in relation to any inaccuracy, outdatedness or other error in the information provided by the Platform; or (d) any personal injury, death, property damage, or other direct, indirect, special, consequential or punitive damages, losses or costs suffered, incurred or paid by you, whether due to acts, errors, breaches, negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or wholly or partly attributable to us or any of our other business partners and service providers (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the Platform.
  7. For the avoidance of doubt, TruTrip shall only be liable for wilful intent or gross negligence by its authorised representatives to the extent that such liability is imposed under applicable law. Notwithstanding the above, the liability of TruTrip outlined in this paragraph is limited to pecuniary losses or damage to property suffered by the User or Traveller.
  8. While TruTrip will endeavour to ensure that the information provided on the Platform is accurate, complete and up to date, TruTrip does not make any representation or warranty in relation to the accuracy or completeness of the information provided on the Platform. Users shall bear all risks should they choose to rely on the information on the Platform, and shall be solely responsible for checking the relevant official sources to ensure that the information is accurate, complete and up to date should they choose to rely on such information for any reason or purpose.

  1. All Users agree to be bound by these Terms of Use and to act according to all applicable law and at all times in good faith. The Users agree not to use the Platform in any way that could prevent or damage the proper functioning of the Platform, the rights of TruTrip, other Users or any third party.
  2. Users agree to not use this Platform for illegal or improper purposes. In particular, Users accept that searches made on the Platform are for their own use or consumption, or for the use and consumption of their employees in whose name they are legally authorised to act. TruTrip reserves the right to deny access to the Platform at any moment with no prior notice.

  1. All intellectual and industrial property rights as well as all information contained on the Platform (such as texts, images, graphics, source code, drawings, designs, browsing structure, databases, trademarks, commercial brands and names, logos, distinct marks, domain names and social profiles, trade secrets and know-how, commercial names and brands, copyrights, rights similar or related to copyrights or sui generis rights on databases, patents, utility models, industrial models and any other content that may appear in it, regardless of whether they have been registered or not) is of the exclusive property or licensed to TruTrip or other TruTrip associated parties.
  2. These Terms of Use do not assign any industrial or intellectual property right of any of the Platform contents to any party including without limitation the User. The reproduction, transformation, distribution, public communication, reuse, forwarding or use of any nature, by any means or proceedings, is prohibited except when it is mandated by law or expressly authorized in writing by TruTrip and/or by the owner of the intellectual property right.
  3. Users are only authorized to view and obtain a temporary private copy of the content of the Platform for their personal and private use in their computer systems (software and hardware) for the sole purpose of using the Platform. These copies should not be assigned to third parties. Notwithstanding the foregoing, users should not modify or reproduce, in whole or in part, such content without TruTrip's express written consent, particularly:
  1. Users are prohibited from using the content on the Platform for commercial or professional purposes, other than benefitting from the Services;
  2. Users are prohibited from removing, ignoring and/or manipulating the copyright and other identifying data of TruTrip or any other protection mechanism; and
  3. Users are prohibited from disassembling, decompiling or reversing databases where information of the Platform is stored.
  1. All the content and information on the Platform are protected under copyright to the fullest extent permitted under applicable law. No User or third party may use or sell the content and information contained on the Platform.
  2. Trademarks bearing TruTrip's name and logo displayed on the Platform are TruTrip's exclusive property and are duly registered or in the registration process. Names of other products, services and companies that appear in the Platform may be trademarks or other distinctive signs registered by their own owners.

TruTrip does not ensure or assume any responsibility arising from the damages suffered by the access to third parties' linked websites. TruTrip will not be responsible for the results obtained through said linked websites or the consequences arising from the access thereof. Linked sites are provided by third parties, therefore TruTrip does not control the legality of their content or the quality of the services offered therein.


If any provision in these Terms of Use is held to be illegal, invalid or unenforceable in whole or in part in any jurisdiction, these Terms of Use shall, as to such jurisdiction, continue to be valid as to its other provisions and the remainder of the affected provision. The legality, validity and enforceability of such provision in any other jurisdiction shall be unaffected.


  1. These Terms of Use shall be governed, construed and enforced in accordance with the laws of Singapore.
  2. Any dispute arising out of or in connection with these Terms of Use, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this Clause 9.2. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.
  3. You consent to service of process out of any court (where applicable) by the same being left at your address indicated on the Platform (or sent by registered mail to this address), or by e-mail to your e-mail address indicated to TruTrip or on the Platform. You so consent regardless of whether or not personal service is required or otherwise. Where service of process is sent by registered mail, the service shall be deemed to be made in the absence of any evidence to the contrary by the third day. Nothing in this paragraph shall affect TruTrip's right to serve the legal process in any other manner permitted by law.

We may periodically revise our Terms of Use. The current version of our Terms of Use will always be posted on the Platform, so please check back regularly. By continuing to use our Services after revisions become effective, you agree to the revised Terms of Use. If you do not agree to the revised Terms of Use, please stop using the Services.